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To see all related tools, check our full Social Media Management Tools category. Other Software products for Ecommerce Businesses.

Other Software products for Ecommerce Businesses.

Social Media Management Tools for Ecommerce Businesses
Albert Richer

Navigating the Social Media Landscape: Essential Tools for Ecommerce Success When analyzing customer feedback across multiple platforms, market research indicates that ecommerce businesses often prioritize tools that streamline their social media efforts without breaking the bank. For instance, many reviews indicate that Hootsuite and Buffer frequently appear in top-rated lists due to their user-friendly interfaces and robust scheduling capabilities. Yet, while features like analytics and engagement tracking are essential, data suggests that businesses sometimes overthink the need for comprehensive functionality, often neglecting simpler solutions that meet their core needs. Interestingly, industry reports show that smaller brands often report high satisfaction with tools like Later and Sprout Social, which allow for visually planning posts and offer excellent customer support. It's worth noting that Later's visual content calendar is commonly associated with improved aesthetic cohesion across platforms, a fact that resonates well with brand identities. As one user quipped, "If my posts aren’t pretty, are they even posts?" Moreover, research shows that budget-friendly options, such as Planoly, are particularly popular among startups looking to maximize their social media presence without hefty costs. Navigating the Social Media Landscape: Essential Tools for Ecommerce Success When analyzing customer feedback across multiple platforms, market research indicates that ecommerce businesses often prioritize tools that streamline their social media efforts without breaking the bank.

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1
Expert Score
9.9 / 10
392
58
AI-POWERED INSIGHTS
BOOSTED CONVERSIONS

Emplifi Social Media Management

Emplifi Social Media Management
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Emplifi is a powerful AI-driven social media management tool, specifically designed to meet the unique needs of Ecommerce businesses. It leverages advanced AI to boost engagement across various social platforms, thus enhancing marketing, commerce, and customer care.
Emplifi is a powerful AI-driven social media management tool, specifically designed to meet the unique needs of Ecommerce businesses. It leverages advanced AI to boost engagement across various social platforms, thus enhancing marketing, commerce, and customer care.
AI-POWERED INSIGHTS
BOOSTED CONVERSIONS

Best for teams that are

  • Enterprise brands focusing on live video shopping and social commerce
  • Large teams requiring unlimited user seats and advanced customer care tools
  • Companies needing to integrate UGC and influencer content into product pages

Skip if

  • Small businesses or startups with budgets under $1,000/month
  • Teams looking for a quick self-serve setup without sales negotiation
  • Users who do not need advanced live commerce or service cloud features

Expert Take

Our analysis shows Emplifi distinguishes itself in the enterprise market by abandoning the per-seat pricing model, offering unlimited users to facilitate broad team collaboration. Research indicates it is a 'Customer Favorite' among analysts for its ability to unify social marketing, commerce, and customer care into a single, secure platform. Based on documented certifications like SOC 2 Type II and ISO 27001, it meets rigorous enterprise security standards.

Pros

  • Unlimited user seats included
  • Unified marketing, commerce & care
  • Forrester Wave Leader 2024
  • SOC 2 Type II & ISO 27001
  • Advanced AI-powered analytics

Cons

  • No public pricing (custom quotes)
  • High estimated starting cost
  • Steep learning curve for some
  • Minor integration gaps (TikTok/LinkedIn)
  • No free plan available
2
Expert Score
9.7 / 10
461
169
COLLABORATION CHAMP
CUSTOMIZABLE REPORTS

SocialBee Social Media Management

SocialBee Social Media Management
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SocialBee is a robust AI-Powered Social Media Management Tool tailored to meet the unique needs of Ecommerce businesses. Its features like content curation, scheduling, and analytics provide a comprehensive solution for managing multiple social media accounts, thereby enhancing social media presence and customer engagement.
SocialBee is a robust AI-Powered Social Media Management Tool tailored to meet the unique needs of Ecommerce businesses. Its features like content curation, scheduling, and analytics provide a comprehensive solution for managing multiple social media accounts, thereby enhancing social media presence and customer engagement.
COLLABORATION CHAMP
CUSTOMIZABLE REPORTS

Best for teams that are

  • Small e-commerce businesses relying on evergreen content recycling
  • Solopreneurs needing affordable, category-based content scheduling
  • Teams wanting to automate content variations for different platforms

Skip if

  • Brands requiring built-in social listening or sentiment analysis
  • Large enterprises needing native live shopping or advanced commerce features
  • Teams needing complex approval workflows or multi-layer permissions

Expert Take

Our analysis shows SocialBee stands out for its 'set-it-and-forget-it' approach to social media management. Research indicates its category-based scheduling and evergreen recycling features allow users to maximize content lifespan without constant manual input. Based on documented features, the addition of an AI Copilot that builds entire strategies—not just captions—makes it a powerful tool for solopreneurs and agencies alike. While it lacks the enterprise-grade listening of expensive competitors, its value-to-feature ratio is exceptional.

Pros

  • Category-based scheduling automates evergreen content recycling
  • AI Copilot generates full content strategies and posts
  • Highly competitive pricing starting at $29/month
  • Concierge services available for content creation
  • Seamless integration with Canva and Unsplash

Cons

  • Analytics history limited to 3 months on basic plan
  • No advanced social listening features
  • Social inbox is not fully unified for all platforms
  • Learning curve for category-based workflow
  • No built-in video editing tools
3
Expert Score
9.5 / 10
603
24
REAL-TIME ANALYTICS
SCHEDULING PRO

Hootsuite: Social Media Marketing Tool

Hootsuite: Social Media Marketing Tool
View Website
Hootsuite is a comprehensive social media management tool designed specifically for ecommerce businesses. It offers extensive features such as scheduling, content creation, analytics, and social listening, all of which are crucial to driving online business growth.
Hootsuite is a comprehensive social media management tool designed specifically for ecommerce businesses. It offers extensive features such as scheduling, content creation, analytics, and social listening, all of which are crucial to driving online business growth.
REAL-TIME ANALYTICS
SCHEDULING PRO

Best for teams that are

  • Large enterprises requiring complex team permissions and deep analytics
  • Teams needing robust social listening and native Shopify/Magento integrations
  • Organizations managing high volumes of social customer care interactions

Skip if

  • Small businesses with limited budgets due to high monthly costs and add-ons
  • Users seeking a modern, simple interface without a steep learning curve
  • Solo creators who do not need complex team management features

Expert Take

Our analysis shows Hootsuite remains a powerhouse for enterprise and regulated industries due to its rare FedRAMP authorization and comprehensive compliance features. Research indicates it excels in network breadth, recently adding Bluesky and Threads alongside staples like TikTok and LinkedIn. While pricing is steep for small teams, its ecosystem of 150+ integrations and deep analytics makes it a robust command center for serious social media operations.

Pros

  • FedRAMP and SOC 2 certified
  • Supports TikTok, Bluesky, and Threads
  • 150+ third-party app integrations
  • Advanced social listening capabilities
  • Bulk scheduling and approval workflows

Cons

  • Plans start at $99/month
  • No free plan available
  • Support slow for non-enterprise
  • Steep price jump between tiers
  • Strict cancellation and refund policy
4
Expert Score
9.4 / 10
681
23
E-COMMERCE SPECIALIST
MULTI-PLATFORM MASTERY

Zoho Social for E-commerce

Zoho Social for E-commerce
View Website
Zoho Social is designed for e-commerce businesses looking to streamline their social media management across multiple platforms such as Instagram, Facebook, LinkedIn, Google, and X (formerly Twitter). It offers industry-specific features like tailored content scheduling, real-time analytics, and team collaboration tools, addressing e-commerce businesses' need for effective social media marketing and engagement.
Zoho Social is designed for e-commerce businesses looking to streamline their social media management across multiple platforms such as Instagram, Facebook, LinkedIn, Google, and X (formerly Twitter). It offers industry-specific features like tailored content scheduling, real-time analytics, and team collaboration tools, addressing e-commerce businesses' need for effective social media marketing and engagement.
E-COMMERCE SPECIALIST
MULTI-PLATFORM MASTERY

Best for teams that are

  • SMBs using Zoho CRM who want to track direct revenue ROI from social media
  • Agencies managing multiple brands needing affordable collaboration tools
  • Teams requiring a unified inbox for social customer support and order queries

Skip if

  • Large enterprises requiring complex, standalone custom reporting outside Zoho
  • Users needing advanced video editing or content creation tools built-in
  • Businesses not invested in the Zoho ecosystem may find integration limits

Expert Take

Our analysis shows Zoho Social stands out for e-commerce not just by scheduling posts, but by closing the loop on ROI. Research indicates it is one of the few tools that integrates deeply with a CRM to attribute specific revenue dollars to social media posts. Based on documented features, its ability to support TikTok, Instagram Reels, and Google Business Profile offers makes it a highly capable command center for modern social commerce at a fraction of the cost of enterprise alternatives.

Pros

  • Tracks revenue via Zoho CRM
  • Supports TikTok and Instagram Reels
  • Generous free plan available
  • Affordable pricing for SMBs
  • Unified social inbox

Cons

  • Mobile app lacks web features
  • Steep learning curve for CRM sync
  • Limited advanced analytics depth
  • Support can be slow
  • UI/UX reported as dated

Product Comparison

Product Has Mobile App Has Free Plan Has Free Trial Integrates With Zapier Has Public API Live Chat Support SOC 2 or ISO Certified Popular Integrations Supports SSO Starting Price
1 Emplifi Social Media Management
Not specified No Contact for trial Yes Enterprise API only Yes Not specified Facebook, Instagram, Twitter, YouTube, LinkedIn Yes Contact for pricing
2 SocialBee Social Media Management
No No Yes - 14 days Yes No Yes Not specified Facebook, Twitter, LinkedIn, Instagram, Pinterest No $19/month
3 Hootsuite: Social Media Marketing Tool
Yes Yes Yes - 30 days Yes Yes No ISO 27001 Instagram, Facebook, LinkedIn, Google, YouTube Enterprise plans only $29/month
4 Zoho Social for E-commerce
Yes Yes Yes - 15 days Yes Yes No Not specified Instagram, Facebook, LinkedIn, Google, X (formerly Twitter) No $10/month
1

Emplifi Social Media Management

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Enterprise API only
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Facebook, Instagram, Twitter, YouTube, LinkedIn
Supports SSO
Yes
Starting Price
Contact for pricing
2

SocialBee Social Media Management

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
No
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Facebook, Twitter, LinkedIn, Instagram, Pinterest
Supports SSO
No
Starting Price
$19/month
3

Hootsuite: Social Media Marketing Tool

Has Mobile App
Yes
Has Free Plan
Yes
Has Free Trial
Yes - 30 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
No
SOC 2 or ISO Certified
ISO 27001
Popular Integrations
Instagram, Facebook, LinkedIn, Google, YouTube
Supports SSO
Enterprise plans only
Starting Price
$29/month
4

Zoho Social for E-commerce

Has Mobile App
Yes
Has Free Plan
Yes
Has Free Trial
Yes - 15 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
No
SOC 2 or ISO Certified
Not specified
Popular Integrations
Instagram, Facebook, LinkedIn, Google, X (formerly Twitter)
Supports SSO
No
Starting Price
$10/month

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How We Rank Products

Our Evaluation Process

The "How We Choose" section for social media management tools specifically tailored for e-commerce businesses is based on a comprehensive evaluation of key factors including features, specifications, customer reviews, and overall ratings. Important considerations for this category include integration capabilities with e-commerce platforms, analytics features for tracking engagement and sales, user interface design, and customer support options. The rankings are determined through extensive research and comparative analysis of the identified products, utilizing data from user feedback, expert reviews, and price-to-value assessments to ensure a well-rounded perspective on each tool's effectiveness and suitability for e-commerce needs.

Overall scores reflect relative ranking within this category, accounting for which limitations materially affect real-world use cases. Small differences in category scores can result in larger ranking separation when those differences affect the most common or highest-impact workflows.

Verification

  • Products evaluated through comprehensive research and analysis of user feedback and expert insights.
  • Rankings based on thorough analysis of features, customer ratings, and industry benchmarks.
  • Selection criteria focus on key functionalities relevant to social media management for eCommerce businesses.

Other Software products for Ecommerce Businesses

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