Best for teams that are
- Large enterprises (1,000+ users) with high email volume
- M365/Google Workspace shops needing API-based behavioral security
- Security teams needing automated remediation of compromised accounts
Skip if
- Small businesses (typically under 500 users) due to minimums
- Organizations using on-premise email servers (requires cloud API)
- Budget-conscious buyers looking for a low-cost spam filter
Expert Take
Our analysis shows Abnormal Security stands out for its API-first architecture that eliminates the complexity of traditional Secure Email Gateways (SEGs). Research indicates its behavioral AI is particularly effective at stopping Business Email Compromise (BEC) and Account Takeovers (ATO) by understanding user relationships rather than relying on static signatures. Based on documented features, its ability to extend protection to platforms like Slack and Zoom makes it a comprehensive communication security tool for modern enterprises.
Pros
- Deploys in minutes via API
- No MX record changes required
- Detects compromised accounts (ATO)
- Protects Slack, Teams, and Zoom
- Gartner Magic Quadrant Leader 2024
Cons
- Post-delivery remediation delay risk
- High minimum contract value (~$20k)
- Opaque pricing (no public list)
- Support response times can be slow
- Google Workspace quarantine limitations